Laptops and External Drives | Dropped, Slammed, Impacted...

If a drive experiences an impact, it can trigger various out-of-spec conditions that will result in the drive slowly, quickly, or immediately deteriorating, ultimately leading to loss of access to data and then loss of the data itself.

The decline in performance of the affected drive may not be immediately noticeable to users or most PC repair technicians due to its use of multiple layers of error correction to maintain data integrity. However, this approach ultimately exacerbates the drive’s deterioration until it eventually fails to read data altogether. This failure may manifest as clicking sounds, freezing, or automatic shutdown, and the drive will be unable to power on normally thereafter.

Before attempting any DIY data recovery methods such as using various software, disassembling the drive, or freezing it, consider that these approaches seldom yield positive results and can often exacerbate the difficulty of recovering your data. In fact, they may cause irreparable damage, making it impossible for us to assist you. Therefore, we strongly urge you to reach out to us initially in order to prevent high expenses and guarantee successful data recovery at a minimal cost.

Therefore, don’t attempt repairs on your Own! Switch off the drive early on realization of an impact, and contact us.

We Recommend You Never Power Up A Dropped Hard Drive

Having personally experienced it, we understand the immediate urge to switch on your laptop or drive after dropping it, just to check if it’s still functional. It’s natural to feel anxious and eager to ensure that your expensive device and important data are undamaged. However, the moment you power it on, there’s a chance of losing all your data.

Dropping a hard drive or the device containing it can cause movement or damage to its components, leading to a serious problem that will escalate if you try to use the drive.

A common result is a head crash, where the head of the drive, responsible for storing and retrieving data, makes contact with the magnetic-coated discs known as platters. All of the hard drive’s data is contained within these platters’ surfaces, which are highly delicate and prone to being damaged when touched.

Previously mentioned, a head crash often occurs after a drive has been dropped. This causes the read-write head to directly touch the platters of the drive, resulting in damage to the delicate surface where important data is stored when the drive is powered up and the motor starts spinning the platters.

A dropped hard drive often exhibits motor seizing, a common issue. This poses a problem because a seized motor cannot rotate, and attempting to power up the drive will result in persistent attempts to do so, leading to the generation of excessive heat. Hard drives are sensitive to heat, and trying to boot up the drive in this state is a guaranteed way to permanently lose your data.

What You Should Do If You’ve Dropped Your Hard Drive

Before anything else, refrain from turning on your hard drive. Then, contact the professionals at RTS Data Recovery to schedule a complimentary data recovery assessment for your hard drive.

We can examine your drive to identify necessary repairs without endangering your data. What’s more, we will offer a free quote, typically right over the phone when you call in. If were unable to recover your data, we’ll return your drive at no cost to you. You have absolutely nothing to lose.

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