Hard Drive • SSD • RAID • Server • Laptop • Smartphone • Memory Card Data Recovery • Data Recovery
Professional Data Recovery Services Since 1990
Nationwide 24/7 Data Recovery Services You Can Trust
RTS Data Recovery has been providing professional data recovery services for businesses, government agencies, IT professionals, healthcare organizations, educational institutions, and home users since 1990. We specialize in recovering lost, deleted, damaged, corrupted, and inaccessible files from virtually all digital storage devices.
Whether your hard drive has failed, your RAID array is offline, your SSD is no longer recognized, or your smartphone won’t power on, our experienced recovery engineers can help. We offer secure, confidential, and affordable recovery solutions backed by our No Data, No Charge Guarantee.
Free Evaluation • Flat-Rate Pricing • Nationwide Service • Priority Recovery Available
Common Causes of Data Loss
Data loss can occur without warning and affect any storage device. A hard drive may start clicking, an SSD may stop responding, a RAID array may fail, or important files may be accidentally deleted. RTS Data Recovery provides secure and reliable recovery solutions for both physical device failures and logical data loss situations.
Common causes include:
- Formatting or partition loss
- Hard drive failure
- SSD controller failure
- RAID crashes and rebuild failures
- Power surges and power outages
- Virus and ransomware attacks
- Liquid damage
- Dropped devices
- Operating system corruption
- Firmware failures
- Failed software updates
- Accidental deletion of files or folders
Physical Damage Recovery
Physical damage occurs when a storage device experiences mechanical, electronic, or component failure. Common symptoms include clicking, grinding, beeping, failure to power on, burning odors, or drives that are no longer detected by the computer.
Our engineers utilize specialized recovery equipment, advanced diagnostics, and cleanroom procedures to safely recover data from physically damaged devices.
Warning Signs of Physical Failure
- Clicking or grinding noises
- Drive not detected by BIOS
- Device will not power on
- Burnt circuit boards
- Water or liquid damage
- Physical impact damage
Logical Data Recovery
Logical failures occur when the storage device remains operational but the data becomes inaccessible. This can result from accidental deletion, formatting, corrupted file systems, virus infections, software issues, or partition damage.
Our recovery specialists use advanced forensic recovery tools to safely recover data while minimizing the risk of additional damage.
Common Logical Failures
- Deleted files
- Formatted drives
- Corrupted partitions
- Operating system crashes
- Virus and malware damage
- File system corruption
- Lost volumes
Important: Stop Using the Device Immediately
If you’ve lost access to important files, stop using the device immediately. Continued use can overwrite recoverable data and significantly reduce recovery success rates.
Do Not:
- Run CHKDSK, Disk Utility, or repair utilities
- Install recovery software
- Attempt DIY repairs
- Open a hard drive
- Continue saving new files
- Reformat the device
The sooner recovery begins, the greater the likelihood of a successful recovery.
Our Data Recovery Process
Step 1: Free Evaluation
Our engineers evaluate your device and determine the cause of failure.
Step 2: Recovery Attempt
We perform the recovery using specialized hardware, software, and proprietary recovery techniques.
Step 3: Review Results
Once recovery is complete, we provide a list of recoverable files for your approval before final delivery.
Step 4: Data Delivery
Your recovered data is transferred to a new storage device and returned securely.
Why Choose RTS Data Recovery?
- Recovering Data Since 1990
- Over 97% Success Rate
- No Data, No Charge Guarantee
- 24/7 Recovery Services
- Free Evaluations
- Nationwide Service Available
- Priority Recovery Options
- Secure & Confidential Recovery Process
- Recovery for Businesses & Home Users
- Experienced Recovery Engineers
How Long Does Data Recovery Take?
Every recovery case is different. Typical turnaround times include:
- Logical Recovery: 24 to 48 Hours
- SSD Recovery: 1 to 3 Business Days
- Hard Drive Recovery: 2 to 7 Business Days
- RAID Recovery: 3 to 10 Business Days
- Cleanroom Recovery: 5 to 7 Business Days
Priority recovery options are available for urgent situations.
Get Started Today
Whether you’ve lost family photos, business documents, databases, emails, videos, financial records, or mission-critical business data, RTS Data Recovery is ready to help.
Call today for a free consultation and evaluation.
RTS Data Recovery
- Recovering Data Since 1990
- Nationwide Service Available
- No Data, No Charge Guarantee
Stop Using the Device Immediately
If you have lost important files, stop using the affected device immediately. Continued use can overwrite deleted files, worsen physical damage, corrupt file structures, or reduce the chances of a successful recovery. Do not run consumer recovery software on a failing hard drive, damaged SSD, corrupted RAID array, or physically damaged storage device.
Free Data Recovery Evaluation
RTS Data Recovery offers a free evaluation to determine the cause of the failure and the best recovery method. After the evaluation, we explain your recovery options and provide a clear quote before beginning the recovery process.
If we cannot recover your data, you do not pay for the recovery. That is our simple No Data, No Charge guarantee.
Need Data Recovery Help Now?
Call RTS Data Recovery 24/7 Toll Free at: (877) 247-6777
Our data recovery specialists will answer your questions, explain the process, and help you get started with a free evaluation and pricing right over the phone.
FAQs
Common Questions
About Our Data Recovery Services
- Do you recover encrypted drives?
Yes. We recover data from many encrypted storage devices, including drives protected with BitLocker, FileVault, VeraCrypt, hardware encryption, and other encryption technologies.
Successful recovery depends on having the necessary authentication information, such as the password, recovery key, encryption key, or access credentials. Data recovery specialists can repair damaged hardware and recover encrypted storage, but encryption itself cannot be bypassed if the required credentials are unavailable.
If you have lost access to an encrypted drive because of hardware failure, firmware corruption, or accidental damage, we may still be able to recover the encrypted data and restore access once valid credentials are provided.
- What happens if no data is recovered?
RTS Data Recovery stands behind every recovery with our No Data, No Charge Guarantee. If our engineers determine that your requested data cannot be recovered, you are not charged for the recovery attempt.
Some storage devices suffer catastrophic physical damage, severe platter destruction, extensive NAND flash failure, or overwritten data that makes recovery impossible. Even in these situations, we perform every reasonable recovery procedure before concluding that the data is unrecoverable.
If only part of the requested data can be recovered, we typically provide an opportunity for you to review the recovered files so you can determine whether they meet your needs before making a final decision. Our goal is to be completely transparent throughout the recovery process and help you make an informed choice with no obligation.
- When Is Data Recovery Possible?
Data recovery is possible in the vast majority of data loss situations, including hard drive failures, accidental file deletion, formatted devices, corrupted storage media, and many types of physical damage. Since 1990, our recovery engineers have successfully recovered data from countless storage devices affected by both logical and physical failures.
The likelihood of a successful recovery depends on several factors, including:
- The type of failure: logical, electrical, mechanical, or physical
- The extent of the damage
- The storage technology involved, such as HDD, SSD, RAID, flash media, and more
- Actions taken after the data loss occurred
- How long the device has continued operating since the failure
What Should I Do After Data Loss?
To maximize the chances of a successful recovery:
- Immediately power off the affected device.
- Stop using the drive or storage media.
- Do not install or run data recovery software on the original device.
- Do not attempt to repair, open, or disassemble the device yourself.
- Avoid repeatedly restarting a failing hard drive, as this can cause additional damage.
Every action taken after data loss can affect the outcome of a recovery attempt.
When Should I Contact a Data Recovery Specialist?
Contact a data recovery specialist as soon as data loss is discovered. Early intervention often improves the chances of a successful recovery and can help prevent additional damage to the storage device.
Our data recovery specialists can evaluate your situation, provide guidance on safe handling procedures, and recommend the most effective recovery options. In some logical failure cases, remote data recovery services may be available, allowing files to be recovered and returned within hours.
- Why shouldnt I use data recovery software?
What You Need To Know Before Using Recovery Software
While data recovery software may seem like a quick and inexpensive solution, using it incorrectly can significantly reduce the chances of a successful recovery and may even result in permanent data loss.
Recovery Software Has Significant Limitations
Most consumer recovery programs are designed for simple situations such as recently deleted files on a healthy storage device. They are not designed to handle physically damaged hard drives, failed SSDs, clicking drives, RAID failures, or devices suffering from electrical or mechanical problems.
Recovery Attempts Can Cause Additional Damage
Running recovery software on a failing device can place additional stress on the storage media, potentially causing further damage. In some cases, recovery attempts may overwrite recoverable data, corrupt file structures, or make professional recovery more difficult and expensive.
A Recoverable File List Does Not Guarantee Success
Even when recovery software displays a list of recoverable files, there is no guarantee those files can be successfully restored. Many programs identify file names and directory structures without verifying the integrity of the underlying data.
When Professional Help Is the Better Choice
If your files are valuable or irreplaceable, the safest approach is to stop using the device immediately and consult a professional data recovery specialist before attempting any recovery efforts.
The Importance of Creating a Clone First
In limited situations involving healthy devices and minor logical data loss, recovery software may be useful. However, best practice is to first create a complete sector-by-sector clone or image of the storage device and perform recovery attempts on the cloned copy rather than the original media.
Protect Your Chances of a Successful Recovery
When in doubt, seek professional guidance. A failed recovery attempt can often turn a recoverable situation into a permanent loss.
- Can data be recovered from physically damaged devices?
In many cases, yes. Even when a storage device has suffered physical damage, professional data recovery techniques can often successfully retrieve lost files.
Common Types of Physical Storage Device Failures
Physical failures may include hard drive crashes, damaged read/write heads, failed circuit boards, water damage, fire damage, power surges, or other mechanical and electronic failures. Depending on the type of damage, recovery may require specialized equipment, donor parts, and advanced recovery procedures.
How Professional Data Recovery Works
Our recovery engineers carefully evaluate each device and, when necessary, perform temporary repairs to stabilize the media and safely access the data. Once the device is accessible, we create a sector-by-sector image or clone of the storage media whenever possible. Recovery efforts are then performed on the cloned copy rather than the original device, helping preserve the integrity of the source media.
Recovering Data From Logical Failures
For logical failures such as accidental deletion, formatting, file corruption, or damaged file systems, our specialists use advanced recovery tools to reconstruct file structures and recover documents, photos, videos, databases, emails, and other important files.
Why Immediate Action Improves Recovery Success
The sooner a damaged device is evaluated by a professional recovery specialist, the greater the likelihood of a successful recovery. If you suspect physical damage, power the device off immediately and avoid attempting any repairs or recovery software solutions.
- Do you recover encrypted drives?
- How do I get my device to you?
How do I send my hard drive or media device in for data recovery?
Getting your device to us is quick and easy. Simply contact RTS Data Recovery and speak with one of our experienced Data Recovery Specialists. We’ll answer your questions, explain the recovery process, and provide a flat-rate recovery quote for your specific device.
Next, you’ll be directed to our “Get Started” page, where you’ll find access to our “Service Form”. Once the form is completed and submitted, we’ll promptly email you a written summary of everything discussed, along with a prepaid UPS shipping label.
Just print the label, securely package your device, and drop it off at your local UPS Store. We pay the shipping both ways on most devices, making the process simple, convenient, and risk-free.
FREE Shipping From Any UPS Store Nationwide!
Take your hard drive, external drive, laptop hard drive, RAID device, or other storage media to your local UPS Store. You can also request a UPS pickup directly from your home or office. We pay for shipping both to and from our recovery lab.
Packing services are available at all UPS Store locations, although additional charges from UPS may apply for packaging materials and packing assistance.
Free shipping excludes;
Servers, smartphones, digital tablets, USB flash drives, SD cards, and microSD cards.
If you have questions about packaging your device, our recovery specialists will be happy to assist you and ensure your media arrives safely at our lab.
- What is your data recovery success rate?
RTS Data Recovery maintains an over 97% success rate across all types of storage devices, including hard drives, RAID arrays, flash drives, memory cards, smartphones, and servers.
No Data, No Charge Guarantee
If we determine that your data is unrecoverable, there is absolutely no charge for our recovery efforts. That is our simple No Data, No Charge guarantee.
What Happens With a Partial Recovery?
In the extremely rare event of a partial recovery, we will schedule a secure screen-sharing session so you can review the recovered data stored on our server before making any decision.
If the recovered data contains the files you need, you may choose to purchase the recovery at a reduced rate, typically discounted by up to 3% to 5%. However, you are under no obligation to proceed.
Why Partial Recoveries Happen
When a partial recovery occurs, it means we have recovered all data that is technically possible to recover. Partial recoveries are usually caused by severe file corruption, bad sectors, virus damage, overwritten data, or physical damage to the storage device.
- How long does the data recovery process take?
Turnaround time depends on the type of media and type of failure affecting your device.
Logical and non-mechanical recoveries are often completed within 24 to 48 hours. Some straightforward cases may be completed sooner. Mechanical recoveries requiring cleanroom work typically take approximately 5 to 7 business days.
At RTS Data Recovery, all recovery jobs receive priority service at no extra charge, and we work as quickly as possible to recover your critical data while maintaining the highest recovery success rate.
- How much does data recovery cost?
Professional data recovery costs anywhere from $100 to $3,000+. The cost of data recovery depends on the type of device, its storage capacity, and the extent of the failure. However, there are many misconceptions about how data recovery pricing works.
Over Three Decades of Recovery Experience
RTS Data Recovery has provided professional data recovery services since 1990, helping thousands of individuals and businesses recover critical files from failed hard drives, SSDs, smartphones, flash drives, memory cards, and RAID systems.
Factors That Affect Data Recovery Pricing
Data recovery costs are typically based on the storage device, the complexity of the recovery process, the type of failure involved, and the specialized equipment required to safely retrieve the data.
- Is my data secure and confidential during the recovery process?
Yes. All data recovery services are performed under strict confidentiality standards. We understand that your device may contain sensitive personal, financial, legal, medical, or business information, and protecting that information is a top priority.
- 100% Confidential Handling – Your device and recovered data are treated as private and confidential at all times.
- Restricted Access – Only authorized data recovery engineers assigned to your case can access your device when necessary to perform the recovery.
- No Third-Party Access – Your files are never shared, sold, viewed, or disclosed to unauthorized individuals or organizations.
- Secure Storage – Devices and recovered data are stored in a secure environment throughout the recovery process.
- Privacy-Focused Procedures – Access to recovered files is limited to what is necessary to verify a successful recovery and confirm file integrity.
Whether you’re recovering family photos, business records, customer databases, legal documents, or other sensitive information, you can trust that your data will be handled with the highest level of confidentiality and care.
Recovered data may be securely deleted immediately upon request. If no request is made, all recovered data will be automatically deleted from our systems after 7 business days.
- How do I get my device to you?
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Recovering data since 1990
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