Location

RTS Data Recovery - Long Beach, CA

Reviews

Return to LocationWrite a review

Address
525 E Seaside Way Suite 2011 Long Beach CA 90802
Tel
(562) 506-1466
Fax
(888) 854-5663
Schedule
    • monday
    • opens
      • 12:00 AM
      • 11:59 PM
    • tuesday
    • opens
      • 12:00 AM
      • 11:59 PM
    • wednesday
    • opens
      • 12:00 AM
      • 11:59 PM
    • thursday
    • opens
      • 12:00 AM
      • 11:59 PM
    • friday
    • opens
      • 12:00 AM
      • 11:59 PM
    • saturday
    • opens
      • 12:00 AM
      • 11:59 PM
    • sunday
    • opens
      • 12:00 AM
      • 11:59 PM

Reviews

  • Liezel R.
    My external Mac drive suddenly failed on me and would not mount on my computer. I had 25 years of work (2 TB) and no backup. I had someone come out to help me but he was a PC person and was not familiar with Mac. He was unable to do anything. I made several calls to Data Recovery companies. While most were closed or closing and wanted me to bring my drive the next day, RTS Data Recovery was open late hours and Paul Hersh was incredibly helpful. After working on my drive through the night and getting it to mount, the data was coming off the drive corrupt. Paul was able to send my hard drive out to be rebuilt and the data was successfully recovered. The things I like best about this company are 1. Paul - he was amazing - helpful, informative, sincere. 2. The pricing - First off, if they cannot retrieve the data there is NO CHARGE. That says ALOT! 3. Pricing. While other companies quoted me more than double "worst case scenario" prices. I was a worst case scenario and was relieved that it cost me 1/3 the price I was quoted by many other companies. Thank God and Paul, I now have all my data and am back in business. He even backed up the new drive onto another new drive for me so I start out with everything on 2 drives.
  • MonkeefuzzMovies
    My external Mac drive suddenly failed on me and would not mount on my computer. I had 25 years of work (2 TB) and no backup. I had someone come out to help me but he was a PC person and was not familiar with Mac. He was unable to do anything. I made several calls to Data Recovery companies. While most were closed or closing and wanted me to bring my drive the next day, RTS Recovery was open late hours and Paul was incredibly helpful. After working on my drive through the night and getting it to mount, the data was coming off the drive corrupt. Paul was able to send my hard drive out to be rebuilt and the data was successfully recovered. The things I like best about this company are 1. Paul - he was amazing - helpful, informative, sincere. 2. The pricing - First off, if they cannot retrieve the data there is NO CHARGE. That says ALOT! 3. Pricing. While other companies quoted me more than double "worst case scenario" prices. I was a worst case scenario and was relieved that it cost me 1/3 the price I was quoted by many other companies. Thank God and Paul, I now have all my data and am back in business. He even backed up the new drive onto another new drive for me so I start out with everything on 2 drives.
  • Doodle D.
    I took my drive to a few companies to have it looked at (with RTS being the first) and ended up coming back to Paul after getting a few other quotes. Paul is incredibly professional and helpful and above all, honest. They have the most reasonable pricing and policies - you don't pay if they can't recover your data. Don't hesitate to use RTS, they are the real deal.
  • David S. A.
    My hard drive (HD) at work died and I was faced with losing months of SQL scripts. I should have backed up. I had asked my IT support staff to back up my hard drive. I hadn't backed up. Our IT wanted to drive my HD to a place in Irvine that wanted $1,200 to attempt to recover the data. I found RTS using Google Maps and they were very local--I live and work in Long Beach--so I was able to drop the drive off the same day. Paul was able to tell me within a day that the magnetic heads had died and that he would need to send it to a clean room for recovery. In a couple days, Paul provided me with a URL to view the content of the recovered files, which included everything that I cared about, plus a lot of files that I had deleted a long time ago. What impressed me most was that there was no charge if RTS couldn't recover my data, unlike the distant place in Irvine. I had dropped off a working external USB drive with my dead one and was able to stop by a few days later and pick it up with all my lost files on it, along with the corpse of my dead drive. The service was friendly, professional, and convenient, the results were as good as I could imagine, the price was very reasonable (based on HD size, contingent on success), and RTS saved me from wasting another couple weeks recreating all my scripts from scratch. Paul saved me from having to suffer, and I prefer paying a reasonable price in cash to paying in embarrassing, wasted effort and time. I have already referred a complete stranger whom I overheard lamenting his own hard drive failure. I have my files backed up now. Most quality educations aren't available so cheaply.
  • Borna R.
    Paul and his team at RTS are magicians! I wasted my time with the Apple "Genius" Bar & Microcenter until a friend recommended RTS. They recovered all my data and successfully backed it up on my external HD at a reasonable price. Others said it couldn't be done but Paul found a way. I highly recommend their services; honest and timely. I can't wait until I spill some whiskey on my laptop again!
  • Dena B.
    When I accidentally knocked my computer over, it turned into a nightmare, and I wasn't sure if I was going to be able to recover my files. Long story short, I contacted Paul at RTS Data Recovery and not only was his team able to recover all of my files, but I got them back the very next day!! I could not be more grateful or give a higher recommendation to any company. Plus, Paul kept me informed throughout the process, clearly demonstrating that he understood how important and urgent getting my files recovered (and fast) was to me. Thanks again!
  • Kenneth Sokolski, M.D.
    I came home from a trip to Costa Rica and without thinking was playing with my camera before backing up my pictures. Without warning nearly 700 photographs were deleted. I contacted Paul at RTS and miraculously he was able to recover all of them. He was a Godsend as I was sure i had lost everything. The service was great and the price was very fair. I would highly recommend RTS to anyone who has lost valuable data and needs to recover it right away. Thanks again for all of your help Paul.
  • Char R.
    I accidentally stepped on my husbands flash drive (he's a college professor) that contained all of his coursework and gradings for all of his classes. We took the flash drive to different places and they all told us that it would cost an arm and a leg to try and recover the data, if it was even able to be recovered at all. I was feeling really awful about possibly losing all of my husbands hard work and him having to recreate everything again, until I discovered RTS. I gave them a call, thinking this would be my final attempt before giving up. I left a message and Paul returned my call and he was very helpful and understood what the issue was and immediately provided a reasonable quote and guarantee that if the data could not be recovered that we would not be charged. We sent over our device and within 48 hours Paul called us back stating that all data was recovered and was on its way back to us! It was a miracle! I would highly recommend RTS for recovering your data and wouldn't waste anytime searching anywhere else! Their team is fast, efficient, honest and helpful! You will not find this type of service anywhere else. Thanks Paul and team! You guys Rock!
  • Susan C.
    Dropped off my MacBook that Apple refused to touch, and Paul recovered my data before I even drove into my driveway! He also honestly advised me about the purchase of data storage device for recovery. His prices are reasonable, and service is lightening fast! Good to know an honest computer service: we all need one!!
  • Alex S.
    Had a laptop hard drive crash after Windows pushed an update last week. Contacted Paul and had the drive in Fed Ex the next day. Luckily they were able to make a 100% mechanical recovery (take out the hard drive platters in a clean room and then spin them up in another device). Shame on me for not having redundant real time backups (I have 2 now). I knew better than to have a back up that was over a month old, so this was my penance. Paul was more than communicative and had great advise for backing up. He should know - he deals with this every day. LEARN FROM HIM!! My review would not change if they couldn't recover anything. I was impressed with their turnaround and communication which goes miles in a situation like this. Hats off to the RTS team. I hope I never have to talk to Paul again in this context, but thank God people like him are around when you need them.
  • Anthony Y.
    Instead of using RTS Data Recovery, I used another service. RTS will give you a flat price up front. The other service only gave me a quote after I sent my hard drive to them. The quote was HIGHER than what Paul quoted me. After some negotiations, they matched the price that RTS gave me. However, they couldn't recover my data. They even charged me to send my hard drive back. In desperation, I contacted RTS Data Recovery. They were able to recover my missing data. But there was contamination on the hard drive. It seems that the prior service's clean room was not so clean. So in sum, go with RTS Data recovery the first time. Yes, the price of data recovery is expensive in general. Be prepared to spend a lot. But the folks at RTS are cheaper than others and better than others. You can't go wrong. I wish I had picked them first.
  • Daniel D.
    I am glad I selected RTS, I dropped off my drive at 2pm an by 4:30pm the documents I needed were retrieved. It was my work laptop, and I was stressing to think all my work for the past 5 years was lost. Thankfully, It all worked out for me. Thank you again.
  • Anthony D.
    Cost less than half of all the other services and with no waiting.
  • Alex D.
    I found RTS Data Recovery Service through yelp, and I was not disappointed. After reading a few reviews on here I decided to try it out. Probably like most people, I only had one single external hard drive and used it for everything. All my photos, documents, and gopro footage. I never thought of having a backup for my backup until my 2TB Western Digital external hard drive broke down. I was helped by Paul and he did an excellent job of keeping me posted on his progress. Just like these reviews say, Paul gave me a flat rate up front and was kind enough to give me a price for the worst case scenario. Thankfully the fix wasn't too expensive. I paid $285 to have all my data recovered. Other friends of mine have paid over 1 thousand dollars to get their data recovered (their devices might have had more issues). Give Paul your time, your broken hard drive, and your money, and he will not disappoint. He'll let you know exactly what the issue is, how much he'll charge, and when it can be completed. Great service! Zero complaints!! Absolutely recommend!
  • Jason Tim
    Thank you so much for the awesome service! Highly recommended.

Add review

©
    • 525 E Seaside Way Suite 2011

    • Long Beach

    • CA

    • 90802

    • United States

    • 562-506-1466

  • Website

  • Facebook

  • Google Plus

  • Yahoo

  • Yelp

  • RTS Data Recovery – Long Beach, CA | RTS Data Recovery

  • Providing customers with the fast, secure, confidential, reliable, and most affordable data recovery services. Call us 24/7 (877) 247-6777.